How an NDIS Participant in Australia Can Have Their NDIS Plan Reviewed

NDIS participant in can have their NDIS plan reviewed.

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28-07-2024

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Are you an NDIS participant in Australia looking to have your NDIS plan reviewed? Navigating the National Disability Insurance Scheme (NDIS) can be challenging, but understanding the review process is essential for ensuring you receive the right supports. Here are the main ways to request an NDIS plan review:

Scheduled Plan Reviews

NDIS scheduled plan reviews are a routine part of the NDIS process. Typically occurring every 12 months, these reviews allow participants to discuss their goals, supports, and any changes in their circumstances with an NDIS planner or Local Area Coordinator (LAC). Regular reviews are crucial for maintaining an up-to-date and effective NDIS plan.

Change of Circumstances

If you experience significant changes in your life or disability needs, you can request a Change of Circumstances review of your NDIS plan. Reasons for requesting this type of review might include:

Changes in living arrangements
Changes in employment status
Changes in support needs or disability condition
Changes in informal support network (e.g., loss of a carer)

To request a Change of Circumstances review, complete the "Change of Circumstances" form available on the NDIS website. Submit this form along with any supporting documentation to ensure a comprehensive review of your situation.

Internal Review of a Decision

If you disagree with an NDIS decision regarding your plan, you can request an internal review of the NDIS decision. This request must be made within three months of receiving the decision. To request an internal review, follow these steps:

Write to the NDIS explaining why you disagree with the decision.
Provide any additional information or evidence that supports your case.

The internal review is conducted by a different NDIS staff member who was not involved in the original decision, ensuring a fair assessment.

External Review by the Administrative Appeals Tribunal (AAT)

If you are not satisfied with the outcome of the internal review, you can apply for an external review by the Administrative Appeals Tribunal (AAT). The AAT is an independent body that reviews decisions made by Australian government agencies, including the NDIS. Apply for an AAT review within 28 days of receiving the internal review outcome. Additional Tips for NDIS Plan Reviews

Keep Records: Maintain detailed records of all communications with the NDIS, including dates, names of staff members, and details of conversations. Good record-keeping is essential for a smooth review process.
Seek Support: Participants can seek assistance from NDIS advocacy organizations, legal aid services, or disability support organizations to help with the review process. These resources can provide valuable guidance and support.
Prepare Documentation: Ensure that all relevant documentation, such as medical reports, letters from healthcare professionals, and any other supporting evidence, is up-to-date and included with the review request.

For more information and to access the necessary forms, visit the NDIS website.